At 799ph, your personal data is treated with the same seriousness we bring to platform security and game fairness. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and stored, and what rights you have as a data subject under Philippine law.
799ph complies fully with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. All personal data processing activities are registered with and overseen by the National Privacy Commission (NPC) of the Philippines.
As a 799ph player, you have the right to be informed about how your data is processed, to access your personal data records, to correct inaccuracies, to object to processing, to erasure in appropriate circumstances, and to lodge a complaint with the NPC if your rights are violated.
Personal data collected by 799ph is stored on enterprise-grade servers protected by 256-bit SSL encryption, access controls, intrusion detection systems, and regular security audits. Data at rest is encrypted. Access is restricted to authorized personnel on a strict need-to-know basis.
799ph does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Data shared with third parties is limited to service providers directly necessary for platform operations — payment processors, KYC verification providers, and PAGCOR regulatory reporting.
As a PAGCOR-licensed operator, 799ph has mandatory data retention and reporting obligations. Certain player data — including KYC documents, transaction records, and gaming activity logs — must be retained and, in specific circumstances, disclosed to PAGCOR and other Philippine government authorities as required by law.
799ph has a designated Data Protection Officer (DPO) responsible for overseeing data privacy compliance. You may contact the DPO directly for any privacy-related queries, requests to exercise your data subject rights, or concerns about how your personal information is handled on this platform.
799ph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every individual who visits, registers with, or uses our online gaming services at 799ph.win. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and all applicable PAGCOR regulatory requirements.
This Policy applies to all personal data processed by 799ph in connection with the operation of our platform, including data collected from player registration, identity verification, gameplay activity, financial transactions, customer support interactions, and technical platform usage.
This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall prevail.
For the purposes of the Data Privacy Act of 2012, 799ph is the Personal Information Controller (PIC) in respect of the personal data collected and processed through this platform. As the PIC, 799ph determines the purposes for which, and the means by which, personal data is processed.
799ph has appointed a Data Protection Officer (DPO) who is responsible for ensuring compliance with all applicable data privacy obligations and serving as the primary point of contact for data subject rights requests and privacy inquiries. Contact details for the DPO are provided in Section 16 of this Policy.
Where 799ph engages third-party service providers to process personal data on our behalf (for example, payment processors, identity verification services, or cloud infrastructure providers), those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only on our documented instructions and in compliance with applicable Philippine data privacy law.
The categories of personal data collected by 799ph vary depending on your level of engagement with the platform. The following table summarizes the categories of data we collect:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, physical address (where provided) | Registration |
| Verification Documents | Government-issued Philippine ID images, selfie photographs, proof of address | KYC verification |
| Financial Data | GCash/PayMaya account references, BDO/BPI/Metrobank account details, deposit and withdrawal transaction records | Cashier transactions |
| Gaming Activity Data | Game session records, bet amounts, win/loss history, sports betting selections, bonus usage logs | During gameplay |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, pages visited | Platform access (automatic) |
| Communications Data | Live chat transcripts, support email content, complaint records | Customer support interactions |
| Preference Data | Marketing preferences, responsible gaming settings, account notification choices | Account settings |
799ph collects personal data through the following channels and methods:
Data you provide directly to 799ph, including:
Technical data collected automatically when you access the platform, including IP address, device and browser identifiers, session timestamps, and navigation behavior within the 799ph lobby. This data is collected through server logs, cookies, and similar tracking technologies (see Section 10 for details on cookie use).
In limited circumstances, 799ph may receive personal data from third parties, including:
799ph uses personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, 799ph processes personal data on the following lawful bases:
799ph shares personal data with carefully selected third-party service providers who process data on our behalf as Personal Information Processors. These include: KYC and identity verification providers; payment gateway operators (GCash/PayMaya APIs, banking partners); cloud infrastructure and hosting providers; fraud detection and prevention services; and customer support platform providers. All PIPs are bound by data processing agreements that require them to process data only on our instructions and in compliance with applicable Philippine data privacy law.
799ph is required under its PAGCOR license and applicable Philippine law to disclose certain player data to regulatory, law enforcement, and government authorities. This includes mandatory reports to PAGCOR regarding gaming activity, disclosures to the Anti-Money Laundering Council (AMLC) as required under AMLA, and responses to lawful orders from Philippine courts or law enforcement agencies.
799ph does not sell, rent, lease, or otherwise commercially transfer your personal data to third-party advertisers, data brokers, marketing agencies, or any other third party for their own commercial purposes. This restriction applies unconditionally and without exception.
In the event of a merger, acquisition, restructuring, or sale of all or part of 799ph's business assets, personal data held by 799ph may be transferred to a successor entity. You will be notified of any such transfer and any resulting changes to the data controller identity in advance, and you will retain all data subject rights with respect to the transferred data.
799ph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or PAGCOR regulatory requirements.
| Data Category | Retention Period | Basis |
|---|---|---|
| KYC identity documents | Duration of account + 5 years post-closure | PAGCOR / AMLA obligation |
| Financial transaction records | Duration of account + 5 years post-closure | AMLA / tax obligations |
| Gaming activity logs | Duration of account + 3 years post-closure | PAGCOR regulatory requirement |
| Customer support records | 3 years from last interaction | Dispute resolution / legal claims |
| Technical / server logs | 12 months rolling | Security monitoring |
| Marketing preference records | Until consent withdrawn + 12 months | Consent record keeping |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual. Data that is the subject of an active legal dispute, regulatory investigation, or law enforcement request will be retained until that matter is fully resolved, regardless of the standard retention period.
799ph implements appropriate technical and organizational measures to protect personal data against unauthorized or unlawful access, accidental loss, destruction, or damage. Our security measures include:
Cookies are small text files placed on your device when you visit the 799ph website. They enable the platform to recognize your device across sessions, maintain your login state, remember your preferences, and collect aggregated usage statistics that help us improve the platform.
You may configure your browser to refuse or delete cookies. However, disabling strictly necessary cookies will impair your ability to use the 799ph platform, as core features including account login and cashier functionality rely on them. Browser-level cookie settings are described in the help documentation for your specific browser.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 799ph:
Be informed of how and why your data is collected and processed before or at the time of collection.
Request a copy of the personal data we hold about you, including processing history and purposes.
Request correction of inaccurate, incomplete, or outdated personal data we hold about you.
Request deletion of personal data where processing is no longer necessary, subject to legal retention obligations.
Object to processing based on legitimate interests or for direct marketing purposes at any time.
Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.
To exercise any of these rights, contact the 799ph Data Protection Officer at the details provided in Section 16. We will respond to all verifiable data subject requests within thirty (30) days of receipt. We may need to verify your identity before processing any request. Some requests may be subject to limitations where applicable law requires or permits the retention of data (for example, PAGCOR and AMLA mandatory retention requirements).
799ph's services are strictly restricted to individuals aged 21 years and above, in accordance with PAGCOR online gaming regulations. The platform does not knowingly collect, process, or retain personal data from any individual under the age of 21.
All account registrations undergo mandatory age verification through government-issued Philippine identification documents before any real-money activity is permitted. Any account found to be held by a person under the age of 21 will be immediately suspended, all associated funds may be withheld, and the data collected in connection with that account may be retained solely for the purposes of documenting the regulatory violation and cooperating with any applicable investigations.
If you have reason to believe that a minor has registered or attempted to register for a 799ph account, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
Some of the third-party service providers engaged by 799ph — including cloud infrastructure operators, KYC verification providers, and game software suppliers — may be located outside the Republic of the Philippines. Where personal data is transferred to a recipient in another country, 799ph ensures that appropriate safeguards are in place to protect the data, in compliance with Section 21 of the Data Privacy Act and its IRR.
Applicable safeguards for cross-border transfers include contractual data processing agreements that impose data protection standards equivalent to Philippine DPA requirements, transfers to jurisdictions that have been assessed as providing adequate data protection by the National Privacy Commission, and where appropriate, obtaining your explicit consent for specific transfers.
799ph may send you promotional communications about bonuses, new games, sports betting promotions, platform updates, and responsible gaming information. Marketing communications are sent only to players who have provided their consent to receive such communications, either at the time of registration or through their account communication preferences.
You have the right to opt out of marketing communications at any time by:
Opting out of marketing communications will not affect your receipt of transactional messages that are necessary for your account — including deposit confirmation notifications, withdrawal status updates, and security alerts. These transactional messages are sent on the basis of contractual necessity rather than marketing consent and cannot be fully disabled while your account is active.
799ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The revised Policy will be posted on this page with an updated "Last Updated" date. For material changes that significantly affect your rights or how your data is used, we will provide notice to registered players via in-platform notification or, where feasible, by email to the registered address.
We encourage you to review this Privacy Policy periodically. Your continued use of the 799ph platform following the posting of a revised Policy constitutes your acknowledgment of the changes. If you do not agree with a material change to this Policy, you should cease use of the platform and may request account closure in accordance with the Terms & Conditions.
For all privacy-related queries, data subject rights requests, or concerns about how 799ph handles your personal information, please contact our Data Protection Officer:
If you are not satisfied with 799ph's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the government authority responsible for administering and enforcing the Data Privacy Act of 2012.
This Privacy Policy was last reviewed and approved on 1 January 2026. It supersedes all prior versions of the 799ph Privacy Policy. For the most current version, always refer to this page at 799ph.win/privacy-policy.